Southwestern Christian University prohibits discrimination against any individual on the
basis of physical or mental disability. This policy extends to all rights, privileges,
programs and activities, including housing, employment, admissions, financial assistance,
educational and athletic programs. It is also the policy of Southwestern Christian
University to provide reasonable accommodations to persons with disabilities unless such
accommodations would impose an undue burden or fundamental alteration to the
program in question. The purpose of these procedures is to ensure that all complaints of
discrimination based on disability are thoroughly and fairly investigated by the
authorized units of the University. Southwestern Christian University will conduct a fair
and impartial investigation of all allegations of discrimination, with due regard for the
rights of all parties. Any retaliation against any individual who has filed a complaint of
discrimination or who has cooperated in the investigation of such a complaint is unlawful
and in violation of Southwestern Christian University policy.
When a student believes that he or she has been discriminated against on the basis of
disability, he or she may file, in writing a formal grievance with the Director of Disability
Services in the Center for Student Success, who is the University’s compliance officer for
Section 504 of the Rehabilitation Act of 1973. The statement should be as specific as
possible regarding the actions(s) or inaction(s) that precipitated the grievance: date, place,
persons involved, efforts made to settle the matter informally, and the remedy sought.
If a student with a grievance alleging disability discrimination is also employed by the
University, and the grievance arises out of the student’s employment, the grievance may
be filed under the University’s Complaint Procedures in Cases of Alleged Unlawful
Discrimination or Harassment with Human Resources. If the Director of Disability
Services receives a grievance which appears to allege disability discrimination arising out
of a student’s employment, the grievance may be referred to the appropriate office to be
handled under the policy applicable to employees.
Where the grievance arises out of a decision made by the Director of Disability Services
regarding a student’s eligibility for academic or other accommodations, the grievance
will be forwarded for investigation to the Provost. Grievances otherwise involving
academic matters, for example, cases in which grades are disputed will also be forwarded
to the Provost, who will determine which office(s) should conduct the investigation.
Otherwise, the Director of Disability Services shall investigate the matters set forth in the
written grievance. In conducting this investigation, the investigator may forward a copy
of the grievance statement to the persons whose actions (or inactions) are the subject of
the grievance, and may request a written response from appropriate individuals in the
University. The investigator may also choose to interview witnesses, to meet with
concerned parties, to receive oral or written statements, and to make other appropriate
After completing the investigation, the investigator will forward a copy of a report and
recommendation to the appropriate University official. If the complaint arises out of an
academic unit, the report will be forwarded to the dean of the appropriate college, unless
he is the subject of the grievance. In such cases, the report will be sent to the Provost. If
the complaint arises from a nonacademic unit, the report will be forwarded to the
administrative head of the unit, unless he is the subject of the grievance.
Within forty-five (45) days of the filing of the grievance, the Provost, dean, or
administrative head will render a decision on the merits of the student’s complaint. If
resolution is not possible within forty-five (45) days, the Provost, dean, or administrative
head shall inform the student of the status of the investigation.
Copies of the decision by the Provost, dean, or administrative head will be sent to the
student, the Provost (when not issued by him), and the Dean of Students. A copy may
also be sent to the department and/or the persons whose actions (or inactions) are the
subject of the grievance, as appropriate.
In the event that the student is not satisfied with the resolution of the grievance, an appeal
may be made. The appeal should be filed with the Dean of Students, who will direct the
appeal and all appropriate records to the appropriate office of the University for review
Copies of the decision will be maintained in the Office of the Provost, and the Dean of
These procedures shall constitute the grievance procedure mandated by regulations
implementing Section 504 of the Rehabilitation Act.
Questions about the University’s Student Grievance Procedures in Cases of Alleged
Disability Discrimination should be addressed to the Dean of Students.
Exceptions to these procedures may be granted by the President, Provost, Executive Vice
President, Medical Campus Provost, or the General Counsel.
Submitted for Approval to Provost: June 3, 2014
Policy Revised: Fall 2014