TRANSCRIPT RELEASE FAQs
When will my transcript request be processed? How long does it take to get a transcript?
Regardless of whether the request is for official or unofficial transcripts, we ask for 5-7 business days from the time the request is received to process requests. (Note: if it it possible, our goal is to process requests on Tuesdays and Fridays by 1:00 p.m. However, depending on the workload in the Office of the Registrar, these processing times cannot be guaranteed.)
Will you notify me when transcripts are sent? We do not send notifications when transcripts are sent. If you have requested for us to send transcripts to another institution or place of employment, please confirm with that other entity before contacting SCU personnel.
Why is my signature required for transcript requests? Federal legislation, referred to as The Family Educational Rights and Privacy Act (FERPA), provided specific requirements controlling the release of academic transcripts. FERPA requires that the student personally authorizes the release of his/her transcript to a third party.
Can anyone sign the consent form on my behalf? No, you must personally authorize the release of your transcript by a written signature or through your SCU issued email account.
What if I have a hold placed on my student account? We will not release transcripts, official or unofficial, if there is a business hold on student accounts. If you make a request for a transcript and there is a hold on your account, you will be notified, and your request is made void. You should take the appropriate steps to remove the hold, and once the hold has been removed from your account, you may submit another transcript request.
Can I have transcripts from other institutions or my high school released to me?
We do not release documents from other entities that are not maintained and originated by SCU. Transcripts, test scores, or other materials originated by other organizations or institutions must be obtained from the original source.