Student Complaints
Students may also submit written formal complaints.
1. Academic: Student complaints relating to an academic grievance should be resolved in accordance with the Academic Grievance Policy found online and in the Academic Catalog located on SCU's website.
2. Non-Academic: For complaints that are outside the area of academic affairs (i.e., involving other students, facilities, etc.), the complaint should be submitted to the Director of Student Life in writing or by filling out a Student Complaint Form online.
Student Complaint Procedure is as follows:
1. Appeal to Director of Student Life
The student will seek to resolve any non-academic problems by direct appeal to the Director of Student Life. A copy of the complaint will be filed with the President's Office.
2. Appeal to Vice President of Student Development
If a meeting with the Director of Student Life does not resolve the matter to the satisfaction of the student, the student shall be entitled to a hearing before the Vice President of Student Development. A copy of the complaint will be filed with the President's Office.
3. Appeal to the President's Cabinet
A final appeal may be made by submitting a written appeal to the President's Cabinet in a written format. The VP of Student Development will establish a mutually satisfactory date for hearing the appeal. The President's Cabinet may hold informal or formal hearings as it deems necessary. The burden of proving grievances shall be upon the aggrieved student, but the student may be entitled to witnesses if approved by the VP of Student Development. All decisions by the President's Cabinet shall be final and binding upon all parties involved.